Unable to open a new case

[lizenzen_it]

Hi, I have been trying to open a new case  and it keeps giving me "The page you are trying to access is temporarily unavailable. We apologize for the inconvenience."

Please help.

[admin_vermam4]

Hi @lizenzen_it,

Sorry for the inconvenience. Could you please let us know for which product you would like to raise the case for so that we can provide appropriate access. 

Thanks!

[lizenzen_it]

Hello RSA, this case belongs to the case with CaseID 02290333.

I am leaving the company trinks on December 31, 2021.
From January 1st, 2022, your contact person will be Mr. Joerg Kreikemeyer.
I wish you a happy new year
Juliane Bulban-Mueller
mail: lizenzen.it@trinks.de

[admin_vermam4]

Hi @lizenzen_it,

Thanks for raising your concern. We have deleted the information provided by you because it had sensitive information. 

However for the case 02290333 you can navigate to the URL: https://community.rsa.com/contact/gbo and select Customer Asset Management Incoming option in To list, and submit a case.

This should work and resolve the stuff.

Thanks!