2023-10-23 10:45 AM
Hello All,
We have some physical servers; need assistance for command to check details of RSA Netwitness hardware appliance (Version, model). Also is there any link where I can check the End of Support date for the hardware appliance.
2023-10-23 03:46 PM - edited 2023-10-23 05:19 PM
Hello Aswathi,
Thank you for reaching out.
Kindly be informed that case number (00473561) has been created to further assist you.
Best regards,
Irene, NetWitness Customer Support
2023-10-23 05:22 PM
ON the community site, you can go to Support -> Product Life Cycle, from there you can most likely find what you are looking for.
2023-10-24 03:22 AM
@Aswathi_k you can find HW EOS over here:
https://community.netwitness.com/t5/product-life-cycle/product-version-life-cycle-for-rsa-netwitness-platform/ta-p/569875
Try this command to find SN: dmidecode -s system-serial-number
Also you can find all steps here:
https://community.netwitness.com/t5/support-information/how-to-find-the-serial-number-or-license-key-for-your-netwitness/ta-p/555496