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In order to register as a Customer or Partner account on the NetWitness Community to gain access to the Case Portal and other restricted product content, you must provide either a Site ID, Serial Number, Contract Number, or License Key for one of the products associated with your account. This document provides instructions on finding this information for NetWitness.
There are three methods for obtaining the serial number for NetWitness Logs and Packets (formerly RSA Security Analytics) appliance and NetWitness Endpoint (formerly RSA Ecat):
There is a serial number decal on your appliance, which is usually affixed to the top of the appliance and look similar to the example below.
If you are unable to locate your serial number or license key, or if your product is not listed, please Contact Customer Support Here for further assistance.