Effective April 1st, 2024, Netwitness Customer Support will be transitioning to a new weekend support model. For Severity 1 issues, please open a case in the community portal at https://community.netwitness.com/. A customer support member will get back to you within 1 hour.
As a result of this change, cases will no longer be able to be created by phone during weekend hours from Friday 5pm EST to Sunday 5pm EST.
If you need immediate assistance with data breach or suspected cybersecurity incident, please call 1-888-480-0707 and press # 1 for breach.