Hi Hojin, I have edited your post to obfuscate the token serial number
information for security reasons. With regards to resolving this issue
you will need to contact your Reseller because the order was a
distributor stocking order. This means that y...
Hi Catherine, I am from the Support team and have picked up your case
00927028. Please check for my email from caseupdate@rsa.com where I have
detailed the issue with your registration and a possible solution.
RegardsPaul ThorntonRSA Customer Support
Hi Darren, The NOC Engineer can register for their own account at RSA
Security Inc. Registration Portal provided they know the Licence Serial
Number, Contract Number or Site ID for one of your products. Otherwise
you can create an account for them by...
Hi Ron, You need to contact your internal IT department to request a
replacement token. They will need to assign you a replacement and ship
it out to you if it is a hard token, or they can distribute a soft token
to you electronically if your company...
Hi Yossi, I have moved this question to the RSA Netwitness Suite space
as it is a product specific question. I have also opened Technical
Support Case 00877059 as this is definitely something that should be
raised in that manner. If you are happy to ...