Can't access cases

[TiagoCardoso]

I can't login in My Cases Tab. It says "We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins." I already register as partner and i can't access.

[JayneTaylor]

Hello Tiaigo,

Case # 01302598 has been created and will be picked up by the next available representative.

[TiagoCardoso]

Hello Jayne,

My manager deleted the account and add again and the problem is solved. You can close that case. Thank you.

[JayneTaylor]

Ok, great. I will go ahead and close the case then.

Thank you,

Jayne Taylor

The Security division of EMC2

Email: support@rsa.com<mailto:support@rsa.com> |Phone: US 800-995-5095

Guided Tour of RSA Link (Video)<https://community.rsa.com/videos/21554>

RSA Link Data Sheet<https://community.rsa.com/docs/DOC-58194>

<https://support.rsa.com/>