2020-06-09 10:50 AM
Hello,
I cant open a support case.
This is urgent please as we need to import token with the new method (without CD) and it doesn't work.
In advance thank you.
2020-06-09 11:06 AM
Thank you for letting us know that you are having an issue. I have created RSALINK-10487 and have escalated your issue to our internal IT department.
If you need to open a support case, please use the link to contact RSA Support.
Regards,
Erica
2020-06-10 02:47 PM
Please follow the steps in 000034625 - Why am I getting an "Unauthorized" error when attempting to access a product page or content on RSA Link? to re-register your account with RSA Link. Please ensure that you add information about your serial number, contract number, etc. to be fully registered on the site. That will give you access to the all content for which you are entitled.
Regards,
Erica