This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Register Now
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Community Support Forum

Unable to open a new case

Go to solution
JosephGe
New Contributor
New Contributor

‎2022-01-04 10:05 AM

I wasn't able to open a new case. The page shows "The page you are trying to access is temporarily unavailable. We apologize for the inconvenience."

Seems like my account needs elevated permissions as well since I'm unable to access certain resources pertaining to the products I have registered.

0 Likes
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
admin_vermam4
Administrator Administrator
Administrator

‎2022-01-05 05:29 AM - edited ‎2022-01-05 05:33 AM

Hi @JosephGe,

Sorry for the inconvenience. Could you please try to check now? It should work.

Please let us know the product for which you want to raise the ticket so that we can provide the appropriate level of access further.

Thanks!

View solution in original post

0 Likes
1 REPLY 1

Go to solution
admin_vermam4
Administrator Administrator
Administrator

‎2022-01-05 05:29 AM - edited ‎2022-01-05 05:33 AM

Hi @JosephGe,

Sorry for the inconvenience. Could you please try to check now? It should work.

Please let us know the product for which you want to raise the ticket so that we can provide the appropriate level of access further.

Thanks!

0 Likes
© 2022 RSA Security LLC or its affiliates. All rights reserved.