Not able view few articles in rsa community

[EMurugaiyan]

Hi, I am not able view few articles in rsa community. It says Unauthorized .

[EricaChalfin]

E Murugaiyan‌,

Welcome to the RSA Link community! We are glad you are here.

I checked your permissions and it looks like when you registered for RSA Link that you did not enter a serial number, contract number, license key, etc., that allows you access to our restricted content.  To obtain access, please follow the steps in https://community.rsa.com/docs/DOC-66401 

Regards,

Erica

[EMurugaiyan]

I have re- registered with the license information but still I am not able to view few pages in community getting the same error.

[EricaChalfin · Accepted solution]

E Murugaiyan‌,

Are you trying to register with your RSA Archer entitlement information?  If using RSA Archer, please note that you cannot use your serial number to register for an RSA Link account with RSA Archer access. You must use a license key, site ID, or contract number.

Regards,

Erica

[EMurugaiyan]

I am using License Key to register. I am no more able to re register now. It is saying that your account already exits in database. Could you able to share the URL again to reregister with license key.

[EricaChalfin]

E Murugaiyan‌,

Please check your email.

Regards,

Erica

[EricaChalfin]

E Murugaiyan‌,

I have not seen any messages from you that you are still seeing the "unauthorized" message when accessing content o RSA Link.  Believing in the theory that "no news is good news," I conclude that your issue is resolved. If you need further assistance, please let me know.

Regards,

Erica