How can I update my Credentials to submit Cases?

[JoseMartins]

For some reason I cannot access the RSA support page, not being able to submit a case either.

How can I configure my access to have this functionality?

[EricaChalfin]

Jose Martins‌,

I see you opened a support case for this issue and were provided information about your account from a member of our Customer Relations team.

Have you been able to try her suggestions regarding your account?

Regards,

Erica