2020-06-02 12:10 PM
When logging in to my.rsa.com a blank screen is displayed after it redirects.
2020-06-02 02:29 PM
I reviewed your records and you are not registered as a user who has access to any entitlements for downloading software.
Please review the steps in 000034625 - Why am I getting an "Unauthorized" error when attempting to access a product page or content on RSA Link? for how to re-register for RSA Link using an entitlement such as a product serial number, contract number, etc.
Once you do that, please be sure to login to RSA Link first then going to my.rsa.com.
Regards,
Erica
2020-06-11 09:34 AM
Please let me know if your issue has been resolved or if you need more assistance.
Regards,
Erica